Abstract:
The aim of the study was to investigate whether organizational justice, job
satisfaction and affective commitment are the important determinants of organizational
citizenship behavior (OCB) in KP Police and to check whether the relationship of
organizational justice and OCB is mediated in serial by job satisfaction and affective
commitment.
Multi stage cluster sampling technique which is a type of probability sampling
was employed and eight police stations were finally selected and considered as clusters.
Questionnaires were distributed among all the available 386 policemen working in
these eight police stations. 300 dully filled questionnaires were received making an
active response rate of 78%. SPSS and PROCESS softwares were used data.
The results of the study confirm previous findings that organizational justice,
job satisfaction and affective commitment are related to OCB however, the relationship
between organizational justice and OCB is partially mediated by job satisfaction and
affective commitment in serial. The study found KP Policemen highly dissatisfied with
the extrinsic factors such as duty hours, and working conditions, etc. In order to
promote OCB among KP Policemen, concrete steps shall be taken to improve working
conditions and justice perceptions among KP Police.
