Abstract:
This study aims to investigate the mediating role of perceived organizational support
between HRM practices (recruitment & selection, training & development, performance
appraisal, career planning and compensation), and organizational commitment. The topic
was selected after preliminary study of the existing literature with a view to extract the
broader theoretical model of issue. From this mini-research, a conceptual model was
initially extracted to represent the issue with leading variables of human resource
management practices, perceived organizational support and organizational commitment.
Both secondary and primary data was used to explore the topic and examine the
relationships between different research variables. The secondary data was collected from
the existing research on the issue while field survey using questionnaire was applied to
collect primary data for the testing of research model. The data were collected from
employees of the selected six public/private sector banks in southern region of Khyber
Pakhtunkhwa, Pakistan. In total 225 questionnaires were distributed into the respondents
and 218 questionnaires were returned. The study has used a number of different statistical
techniques such as factor analysis, correlation analysis, mediation regression analysis, one
way ANOVA and t-test for analyzing the data. The results show that all human resource
management practices and perceived organizational support were positively and
significantly correlated with organizational commitment. Both of these variables also
predict the organizational commitment verifying the cause and effect relationship between
independent and dependent variables. In addition, perceived organizational support when
treated as mediator showed partial mediation between (recruitment & selection, training &
development, career planning, compensation) and organizational commitment. Full mediation has been established between performance appraisal and organizational
commitment. The demographic variables, designation, qualification, experience, gender
and marital status were also tested for examining mean differences among the groups. The
findings of this study have multiple implications for the banks, policy makers and future
researchers based on the results.
